HUG CLUB - FAQs

Questions.

Questions are great, but only if you know the answers. Only smarties have the answer.
Chickens, eggs and their line of ascension, what is dubstep? What is love? What does the Hug Club card actually do? Who is the best Spice Girl? What does bae mean?  

So many questions and often so little time.

Here’s a list of often asked questions about the Hug Club:

Click this link if you are looking for membership options or to signup.

When can I spend my points?
Why didn’t I get my birthday email?
I’ve lost my card. What do I do?
How do I change my email address?
I love the nitty gritty, where can I know more?
Is the card really good value for money?
I’ve never heard from you guys since I joined the club?
Can I backdate points?
I would like to cancel my order, what do I do?

If you have any other questions (hopefully Hug Club related) then just drop me a line and I’ll happily answer.

Hugs x
Simon

PS. Dubstep is a genre of music, it is generally characterised by sparse, syncopated rhythmic patterns with bass lines that contain prominent sub-bass frequencies, clipped samples, and occasional vocals.

PPS. Mel C. Every time. Hands down.